How to Delete Ashley Madison Account (2025 Updated Guide)

By happy 06/05/2025 GUIDE 0 Comments

Ashley Madison is a dating website that caters to anyone who wants to have an affair or a long-lasting relationship. Opened in 2002, the website emphasizes affairs and has users worldwide in over 25 major languages. Signing up is simple, and deleting an account is even simpler.

Whether you’re done with online dating, prioritizing privacy, or simply cleaning up your digital presence, deleting your Ashley Madison account in 2025 is straightforward—if you follow the right steps.

This updated guide will walk you through the two main options for removing your account, what the differences are, and key things you should know before you hit delete.

Read the post below to guide you on how to delete your Ashley Madison account.

Understanding Ashley Madison Account Deletion Options

Ashley Madison gives you two choices:

Deactivate Account (Free)
Full Delete Account (Paid – One-time fee)

Each has different implications for how your data is handled.

Option	What Happens	Cost
Deactivate	Hides your profile from search and site features, but keeps your data stored on servers	Free
Full Delete	Permanently erases all your messages, photos, profile data, usage history, and personal info	$19 USD

Note: If privacy is your main concern, go for Full Delete.

Aside from deleting your account, you can also consider deactivating it. Deactivating the account removes it from search results and public display but allows future reactivation and deletion, which permanently deletes your profile, messages, images, and usage history. Here’s how to deactivate your account:

How to Deactivate Your Ashley Madison Account

Visit/log in to the Ashley Madison website and log in.
Locate the “Manage profile” tab at the top of the page.
Find “Delete Profile” on the left-hand menu.
Select the “Deactivate your profile” option and give a reason.

Note that deactivated accounts retain data, which can be a privacy problem. However, by choosing this technique, you can conceal your profile from other users, keep any existing credits, and easily reactivate your account if you decide to return within a year. This process is designed to be straightforward and reassuring.

How to Cancel Ashley Madison by Phone (Live Agent)

Call the customer service agent via 1-866-742-2218
Request for account cancellation
Give the agent your information
Get a verbal confirmation of the deleted account
Keep any information supplied

How to Cancel Ashley Madison by Login

Navigate to your internet browser at https://www.ashleymadison.com/
Log in with Username and Password
Click on “Manage Profile.”
Click on “Delete Profile.”
Click on “Complete Profile Removal.”
Fill out the page with your information where it is requested.
Retain the confirmation information you’re given.

Also note that completing a full deletion of your account will ensure your profile is removed from search results and the Ashley Madison website, all messages are deleted, your usage history and personal information are erased, your uploaded photos are removed, and any remaining credits are forfeited.

Does deleting my account cancel my subscription?

No, it doesn’t. Deleting your account will not cancel any subscriptions. You will have to manage your subscriptions separately.

Step-by-Step: How to Delete Your Ashley Madison Account

For Full Permanent Deletion (Recommended)

Log in to your Ashley Madison account via desktop or mobile browser. Visit www.ashleymadison.com
Click your profile icon or initials in the top-right corner.
Select Settings from the dropdown menu.
Navigate to the Account section.
Scroll down and click “Delete Account.”
You’ll be presented with two options:
- Deactivate Your Profile
- Delete Your Profile (Full Delete)
Choose Delete Your Profile.
You’ll see a breakdown of what will be deleted (messages, photos, matches, and usage data).
Confirm and pay the one-time deletion fee (currently $19 USD).
Follow the on-screen prompts and complete your request.
A confirmation email will be sent once the process is complete.

What Does Full Deletion Remove?

According to Ashley Madison’s latest privacy and data management policy (2025 update), a Full Delete removes:

Your profile and bio
All sent and received messages
Uploaded photos and attachments
Billing info and site activity
Saved matches and search preferences
All associated metadata and tracking history

Ashley Madison states that deletion is irreversible.

Important Considerations Before You Delete

Subscription or Credits: Any remaining paid credits are not refunded.
Open Chats: Once deleted, your chat history disappears from your chat partners’ inboxes too.
Disputes: If you’re in a payment dispute, deletion may be delayed until it’s resolved.

Can You Delete Your Ashley Madison Account via Mobile App?

Yes, but functionality may vary. For full deletion, it’s better to log in via browser (Chrome, Safari, Firefox) for full access to account settings.

On the mobile app:

Tap your profile icon > Settings > Account
If deletion isn’t visible, log in via the desktop site.

FAQs

Q: Can I delete my account without paying?
A: Only deactivation is free. Full deletion requires a $19 fee due to Ashley Madison’s unique server architecture and privacy measures.

Q: Is account deletion immediate?
A: It may take up to 48 hours to complete. You’ll receive a confirmation once done.

Q: Can I cancel a deletion request?
A: No. Once initiated and paid, the process cannot be reversed.

Final Thoughts

In 2025, Ashley Madison still offers users full control over their data, with a caveat. If you’re serious about erasing your digital footprint, the Full Delete is the way to go, despite the fee. It’s a small price to pay for peace of mind, especially on a platform centered around privacy and discretion.

Ican Pathfinder